What constitutes a critical incident? How does the average person respond to critical events? Why do some people respond with little or no impact while other responses are exaggerated and intrusive? To be prepared for critical events, we need to understand who we are and why we respond the way we do. The best defense is knowledge. This course helps you understand normal responses and what you can do personally to respond in the right way as opposed to the instinctive way.
Course Objectives:
- Understanding what is and isn’t a critical incident
- Basic understanding of stress response and its impact on the individual
- How to develop a response plan and its implementation